This Privacy Policy explains how Samu MoneyMart ("we", "us", "our") collects, uses, shares,
and protects your information when you use our e-sevai meiyam services, website, and related pages (the "Service").
Information we collect
- Information you provide: Name, phone number, email, address, and details you submit through forms or messages.
- Service-related documents: Information needed to help process e-sevai requests (e.g., application details and reference numbers). We only collect what is necessary for the requested service.
- Usage data: Basic technical data such as browser type, pages visited, and approximate location (city/region). This is usually collected through standard server logs.
How we use your information
- To provide services: Assist you with e-sevai application guidance, submission support, and status follow-ups.
- To communicate: Reply to queries, send updates about your request, and share required instructions.
- To improve: Understand what pages are useful and improve the Service.
- For safety and compliance: Prevent misuse, fraud, or illegal activity and comply with lawful requests.
Disclosure of Information
We do not sell your personal information. We may share information only in these cases:
- With your consent: When you ask us to submit or share information for a specific service.
- Service providers: With trusted providers (e.g., hosting/IT support) who help us operate the website, under confidentiality.
- Legal requirements: If required by law or to protect rights, safety, and security.
Data retention
We keep your information only as long as needed for the purpose it was collected for (for example, to complete a requested service),
and as required by law or for legitimate business needs (such as recordkeeping and dispute resolution).
Data Security
We take reasonable measures to protect your data. However, no method of transmission over the Internet or electronic storage is 100% secure,
so we cannot guarantee absolute security.
Your Choices
- Access/Correction: You can request access to or correction of your personal information.
- Deletion: You can request deletion of your information, subject to legal/recordkeeping requirements.
- Marketing: If we ever send promotional messages, you can opt out anytime (we currently do not run marketing emails by default).
Children’s privacy
Our Service is not directed to children under 13. We do not knowingly collect personal information from children.
If you believe a child has provided personal information, contact us so we can delete it.
Third Party Links
Our website may include links to third-party sites. We are not responsible for the privacy practices of those websites.
Please review their policies separately.
Policies Update
We may update this policy from time to time. We will update the effective date on this page when changes are made.
Contact Us
If you have any questions about this Privacy Policy, contact us via the details on our
Contact Us page.